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Frequently Asked Questions

 

What is the environmental impact?

URETEK polymer is guaranteed to meet or exceed environmental requirements. We maintain NSF 61 certification and our product is safe to inject around public water sources. Our materials and processes have passed and exceeded numerous environmental tests requested by state and federal organizations and agencies.

 

How long has URETEK been in business?

We have been in operation for over 25 years in the United States, tapping into over 35 years of global experience from international affiliates.  Collectively, we have exceeded over 85,000 projects worldwide and counting.

 

Can URETEK restore concrete beneath heavy machinery?

URETEK structural polymer is extremely lightweight, but it is capable of structural lifts and stabilization surpassing 125 tons.

 

Will the load bearing capacity of my foundation and soil decrease after the repairs?

URETEK structural polymer restores and increases load bearing capacity of soil and foundation structures. In some cases, URETEK structural polymer increases the load-bearing capacity of the supporting soil beyond the original soil strength.

 

Is URETEK faster or slower than other methods?

The URETEK repair process is faster than other methods including mudjacking, rip & replace, and interior piers. URETEK’s unique, proprietary polymer is fast reacting, reaching 90% strength in 30 minutes. Because our process restores and extends the life of existing foundations, there is no time wasted removing debris and hauling off torn-out concrete. Our highly mobile, contained production units allow our crews to repair the area quickly, with very little disruption, giving you access to your operation quickly.

 

Is URETEK a solution for facilities in or near water such as docks, drainage systems and water treatment plants?

Yes, URETEK’s polymers are effective in wet and dry installation conditions. URETEK polymer is strong, resilient, insoluble and highly resistant to chemical attack and long term degradation even in saturated conditions.

 

Are URETEK crews insured?

Yes. Nationwide affiliates are insured as required to perform all URETEK services including concrete lifting, foundation repair, and soil stabilization. Supervisors and technicians are all employees of our affiliates.

 

Does URETEK offer a warranty or a guarantee?

Yes, speak with your local affiliate to find out the details.

 

How long will we need to shutdown operations for repairs?

Typically, your operations can continue during URETEK’s repair process. Depending on the repair scope of work, URETEK processes can be completed after hours to avoid operational shutdown. Our solutions and overall production is quick and mobile, allowing our crews to stay safe of ongoing operations while continuing to work.

 

Who does URETEK use to perform repairs?

Our nationwide group of URETEK affiliates do not use any contract labor. All technicians are fully-trained employees.

 

How long has URETEK been in business?

We have been in operation for over 25 years and collectively we have exceeded over 85,000 projects.

 

Are URETEK crews insured?

Yes. Nationwide affiliates are insured as required to perform all URETEK services including concrete lifting, foundation repair, and soil stabilization.

 

How long will it take for the repaired area to become usable again?

The URETEK Method achieves 90% strength within 30 minutes allowing warehouse operations, port authority terminals, and commercial business to continue operations with minimal, if any, downtime.

 

Can URETEK help with sinkholes?

Yes. Our affiliates are experts in sinkhole remediation. We have completed hundreds of sinkhole remediation projects in the United States.

 

What is the environmental impact?

URETEK polymer is guaranteed to meet or exceed environmental requirements. We take pride in maintaining NSF 61 certification and our product is even safe around public water sources.

 

How can I schedule an estimate?

Use our affiliate finder or complete a request through our comprehensive contact form to receive a free quote.

 

What areas does URETEK service?

We have affiliates nationwide ready to take care of your foundation repair and concrete lifting needs. To find an affiliate near you check out our affiliate locator.

 

How can I tell if I have foundation problems?

Cracks around the outside of your home or along the ceiling or walls inside might mean your foundation is shifting. Other signs might include doors that stick or no longer close. Our URETEK affiliates offer a free consultation and will be able to help determine whether you have substantial foundation or soil problems. Following your free consultation, your URETEK affiliate will explain the correct options for correcting and repairing your foundation.

 

Does the URETEK Method present any risk to plumbing or electrical wiring?

URETEK technicians are trained to install our patented polymer in a non-invasive, efficient way. We will not disturb plumbing or electrical wiring. Work is controlled from a fully equipped, self-contained mobile unite parked outside your residence.

 

Does URETEK offer a warranty or guarantee?

Yes, speak with your local affiliate to find out the details.

 

How long does the repair process take?

Most home foundations can be restored in one day.

 

What is the cost for an estimate?

The estimate is free! Fill out our contact form to set up a free consultation with one of our many experienced representatives.

 

How long does the estimate process take?

The estimate is usually completed in a single visit. Afterward, the URETEK affiliate will offer you a solution that fits your specific needs.

 

Does someone need to be home during the repair process?

Usually we recommend that someone is home during the repair process.

 

How long will the repairs last?

Repairs using the URETEK Method will usually last for the lifetime of your home. URETEK polymer is strong, resilient, insoluble, and highly resistant to long-term degradation. We do recommend proper ongoing home maintenance to support the life expectancy of injections. Some good and common maintenance practices are annual home inspections, leak detection testing, conservative lawn and flowerbed irrigation, and tree root maintenance (close to the home).

 

Will there be damage to my yard or landscaping?

When URETEK injection is performed to exterior structures for soil stabilization we take care to cause little to no disturbance of your yard or landscaping. The injection process involves using strategically placed, penny-sized injection holes to install our polymers.

 

How can I avoid foundation repairs?

We do recommend proper home maintenance to keep the value of your home high and the cost of any unforseen repairs low. Some good and common maintenance practices are annual home inspections, leak detection testing conservative lawn and flowerbed irrigation, and tree root maintenance (close to the house). In regions across the United States that experience a fluctuation of drought and high rainfall, we recommend talking to a geotechnical engineer to discuss existing soil conditions that may affect your concrete foundation.

 

Will I need to move furniture before the repair?

No furniture or appliance removal is necessary. Our repair process is quick and non-invasive.

 

Will repairs reduce the value of my home?

Foundation repair and concrete lifting should not negatively impact your property or home value. Usually, foundation repair will help you avoid future home devaluation and more costly repairs down the road.

 

Do you repair pier and beam foundations?

The URETEK Method can be used to stabilize soil supporting concrete foundations. Our affiliates do network and can recommend pier and beam foundation repair and help you locate a reputable foundation repair company if necessary.

 

Will the crew need to come inside my home?

Our trained technicians will only enter your home to complete the injection. The URETEK processes are designed to be clean, dust sensitive, and non-intrusive to the homeowner. The small amount of debris created from our 5/8″ (penny sized) injection holes is immediately vacuumed up. Additionally, plastic sheet and other preventative measures are used to cover furniture and flooring during the repair.

 

What is the environmental impact?

URETEK polymer is guaranteed to meet or exceed environmental requirements. We take pride in maintaining NSF 61 certification and our product is even safe around public water sources. Our materials and processes have passed and exceeded numerous environmental tests requested by state and federal organizations and agencies.

 

Are URETEK crews insured?

Yes. Nationwide affiliates are insured as required to perform all URETEK services including concrete lifting, foundation repair, and soil stabilization.

 

Will there be settling after the repair is complete?

URETEK’s polymers reach 90% stability within 30 minutes of installation. Once our patented polymer is in place, there will not be any further movement of your foundation.

 

Can I still sell my home after having a foundation repair?

Yes. URETEK repairs are long-lasting and stable. Ask your nationwide affiliate about obtaining a 3rd party engineering report that details the repairs you have received from URETEK.

 

What causes foundation problems beneath my home?

A number of factors contribute to foundation and concrete problems around your home. Weak soil and voids caused by moisture changes beneath your foundation can lead to sinking, shifting, and fluctuation in your foundation. These issues are related to things like drought, poor drainage control, and soil settlement over time.

 

What makes URETEK different from other foundation repair options?

Unlike mudjacking and concrete replacement, the URETEK Method is non-descructive, long-lasting, and non-invasive. Our polymer is injected through carefully placed, penny-sized injection holes that are grouted and sealed after the repair.

 

How can I schedule an estimate?

Use our affiliate finder or complete a request through our comprehensive form to receive a free quote.

 

What areas does URETEK service?

We have affiliates nationwide ready to take care of your foundation repair and concrete lifting needs. To find an affiliate near you check out our affiliate locator.

 

Can URETEK help with pool and patio problems?

We sure can. Our patented polymer is hydro-insensitive and can easily stabilize  and realign your pool, pool decking and surrounding patio space. In addition, landscaping, rock features, or jacuzzis will not be affected during the repair process. Check with your pool builder to make sure URETEK is an acceptable option for any warrantied pool shifting repairs you need.

 

Will you need to remove my carpet or flooring?

No. Carpet, tile and other flooring can remain intact during the repair process. Our crews are trained to strategically place the injection holes (penny-sized) in locations that can easily be grouted to match the grout color or wood stain. If necessary, our crews will make a very discreet, diamond incision in the carpet to make our injection holes. Carpet is simply glued back in place to the incision is not noticeable.

 

 

 

How long will we need to shutdown operations for repairs?

Typically, your operations can continue during URETEK’s repair process. Depending on the repair scope of work, URETEK processes can be completed after hours to avoid operational shutdown. Our solutions and overall production is quick and mobile, allowing our crews to stay safe of ongoing operations while continuing to work.

 

What is the impact to rail traffic during the repair process?

URETEK ICR can restore the integrity of slow order track, repair crossings and stabilize culverts and bridge abutments with no requirement to take track out of service for an extended period of time. Our ability to clear work areas and allow train traffic to pass, then return to work immediately keeps operations running with minimal interruption.

 

What are the signs that railway repairs are needed?

Look for things like mud pumping and wet spots along the track. These could indicate settlement beneath the track and subgrade material. Sinking track might also be visible and issues with track alignment will become more noticeable with time.

 

What solutions does URETEK offer for railway repair?

URETEK ICR can help with rail and track raising, crossing realignment, track bed restoration, ballast stabilization, and even sinkhole remediation. Contact a URETEK affiliate to discuss your needs.

 

How long do URETEK railway repairs last?

Our patented polymer has been proven to withstand the test of time even when buried in subsoils for years at a time. When it comes to soil stabilization, our geopolymer not only raises sunken track, it works with the existing soil to strengthen it to levels beyond its natural load bearing capacity and density. You can expect URETEK repairs to last for decades to come.

What is the environmental impact?

URETEK polymer is guaranteed to meet or exceed environmental requirements. We maintain NSF 61 certification and our product is safe to inject around public water sources. Our materials and processes have passed and exceeded numerous environmental tests requested by state and federal organizations and agencies.

How long has URETEK been in business?

We have been in operation for over 25 years in the United States, tapping into over 35 years of global experience from international affiliates.  Collectively, we have exceeded over 85,000 projects worldwide and counting.

 

Are URETEK crews insured?

Yes. Nationwide affiliates are insured as required to perform all URETEK services including concrete lifting, foundation repair, and soil stabilization. Supervisors and technicians are all employees of our affiliates.

Does URETEK offer a warranty or a guarantee?

Yes, speak with your local affiliate to find out the details.